Design for the FAQ Organizer Application

In previous work, I proposed an Internet-based suite of applications that would significantly extend the functionality of Usenet newsgroups to allow collaborative knowledge capture and organization, collaborative scoring and filtering, and the partitioning of work through system support for user roles [Caron, 1998]. That paper presented a set of assumptions, design requirements, and a "wish list" of features. Its purpose was to present a plausible vision of a collaborative knowledge building tool that could scale to Internet-wide groups.